Privacy and Security
PRIVACY AND SECURITY POLICY
Your privacy and your security is important to us
This privacy and security policy describes our practices including the information we collect about you, when we collect it and how we collect information. It also includes what may happen to the information collected. By using the Bedding Specialists website and/or by providing Bedding Specialists with information, you consent to this policy.
Changes to This Policy
Please note, we may change this policy from time to time and will notify you by posting an updated version on our website. This document represents our privacy policy.
Security
We take security seriously and have taken steps to ensure your personal information is secure. Customer information is not kept on the website but is sent directly to our database. In addition, when we receive your information, it is stored in a secure location in our office so that it can only be accessed by us. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us.
Collection and Use of Personal Information
Bedding Specialists does not collect personal information such as your name, address, email and telephone number without your knowledge or permission. Such information is only collected when you provide this information to us knowingly and voluntarily, for example, when you contact us by email, order products online, register online, or sign up to our email newsletter. This information is used to enable us to provide products or services to you. We may also use this information for our own internal purposes including risk management, staff training and billing.
When you visit the Bedding Specialists website we may collect some additional information, such as the address of your ISP (Internet Service Provider), the name of the web page directing you to our website, and your activity when you are on our website. This information helps us to develop our website to be more available and user-friendly to our customer.
We may use information provided to promote and market our products and services, or the products and services of others, however, we will not do this by email or text unless we have your consent to do so. Any emails or texts will always include an ‘unsubscribe’ option. If you wish to be removed from our database you can update your personal details on our website or you can email us on sales@beddingspecialists.com
Disclosure of Personal Information
We do not sell, trade or rent your personal information to others and we will not disclose your personal information to third parties except as set out below or unless you have authorised us to do so. We do need to share your personal information with third parties who perform services on our behalf, such as delivering packages and sending emails and with Visa, MasterCard and PayPal in order to process payments. They will have access to the personal information needed to perform these services. However, we will not authorise those parties to use your information for any other purposes.
Cookies
The Bedding Specialists website uses cookies, which are small pieces of data that our website may send to your computer. These cookies are typically stored on your computer’s hard drive and permit our website to remember you when you return. Without the use of cookies, you would need to enter your details every time you visited the Bedding Specialists website. The use of cookies helps us to provide you with a better experience on our website by allowing us to understand the areas of our website that are of interest to you. If you do not want cookies to be set, you can change your browser preferences to not accept cookies. However, most websites, including Bedding Specialists, require cookies to process your order.
Statistical Information for Tracking Trends
Like most websites, Bedding Specialists uses standard software for monitoring statistical information including how many people visit our website and the country they are visiting from. The statistics help us to track customer trends and get a general overview of our customers; it does not include individual customer details. This information may also be provided to reputable third parties.
Links to Third Party Websites
The Bedding Specialists website may provide links to other sites. When you click on one of these links, you are leaving the Bedding Specialists website and you are entering another website that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different to our policy.
Contacting Bedding Specialists
You may obtain confirmation from us as to whether or not we hold personal information about you. At any time you may request a copy of the personal information that we hold about you and/or request that corrections or changes are made to it. To request or make changes to your personal information you can do this on our website or via email on sales@beddingspecialists.com
